FAQs

Delivery and shipping

We offer three methods of shipping for you to choose from:

  • Royal Mail Tracked 48 (aims to deliver in 2-3 days) + £4.50
  • Royal Mail Tracked 24 (aims to deliver the next day) + £7.50
  • Royal Mail Special Delivery (guaranteed by 1pm the next day) + £11.00

Special Delivery is the only guaranteed service. Please do bear in mind that Royal Mail is still under pressure with the pandemic and delays can and do occur.

The date you select during checkout (if applicable) will be the date that we dispatch your order.

Once dispatched we will send over an email confirmation with tracking number. You can use this number to track your order’s progress via Royal Mail (if you are following up an order please do this first).

If you can’t find the relevant info, your order seems overly delayed, or you need anything else please do not hesitate to get in touch with us.

Allergen and ingredients info