Delivery and shipping
We offer three methods of shipping for you to choose from:
- Royal Mail Tracked 48 (aims to deliver in 2-3 days) + £4.50
- Royal Mail Tracked 24 (aims to deliver the next day) + £7.50
- Royal Mail Special Delivery (guaranteed by 1pm the next day) + £11.00
Special Delivery is the only guaranteed service. Please do bear in mind that Royal Mail is still under pressure with the pandemic and delays can and do occur.
During the checkout process you can select the date that you would like us to dispatch your order (i.e. the day that we will pop your brownies in the post, not the day that they will arrive).
We currently dispatch orders Tuesday to Saturday, at the latest please order by midday the day before.
Please double check your shipping address, we are unable to check every single order’s address and are unable to change it after dispatch.
Once dispatched we will ping over an email confirmation with your tracking number. You can use this number to track your order’s progress via Royal Mail (if you are following up an order please do check your tracking number first).
If you can’t find the relevant info, your order seems overly delayed, or you need anything else please do not hesitate to get in touch with us.